Decorum Center™

The Behavioral & Leadership School of Swan Refuge.

Decorum Center™ is where the Swan universe learns how to communicate, self-regulate, lead with clarity, and behave with emotional intelligence.
Inspired by Grandma Grace, we don't just run businesses — we grow up.

Because We Have Grandma Grace, We Grow Up.

The Swan universe works because people know how to communicate, how to self-regulate, how to lead, and how to behave under pressure. Decorum Center™ sets the standard that keeps our culture safe, respectful, and emotionally intelligent.

Conversations stay grounded
Boundaries are respected
Leadership remains calm and accountable
Clients feel safe and understood
Teams avoid emotional chaos
Standards are taught, not assumed

Responsibilities of Decorum Center™

People → Process → Product

PEOPLE

Who Runs the Academy

The academy is led by warm but firm educators who teach maturity, stability, and grounded communication.

  • Dean of Grace — Oversees curriculum and maintains the Swan behavioral standard.
  • Curriculum Architect — Designs emotional intelligence and leadership learning paths.
  • Faculty of Communication — Teaches listening, boundaries, and grounded dialogue.
  • Faculty of Emotional Stability — Teaches regulation and accountability.
  • Practice Guides — Run conversation labs and boundary-setting simulations.
  • Standards & Conduct Officer — Protects the culture from toxic behavior.

PROCESS

How the Academy Operates

A structured, repeatable system for teaching emotional intelligence and maturity.

  • Onboarding Pathway — Assessment, placement, orientation.
  • Core Curriculum Tracks — Communication, emotional intelligence, conduct, boundaries, leadership.
  • Learning Cycle — Assess → Teach → Practice → Evaluate → Certify.
  • Code of Conduct Integration — Taught through real scenarios, not PDFs.
  • Remediation & Elevation — Retraining for misalignment; advancement for leaders.

PRODUCT

What the Academy Produces

Grandma Grace's product is better humans who lead and behave with clarity.

  • Curriculum Library — Structured modules for communication & leadership.
  • Swan Conduct Handbook — The behavioral standard for all divisions.
  • Role-Based Training Programs — For service roles, managers, and leadership.
  • Certification Tracks — Team Member, Operator, and Partner certifications.
  • Shared Culture Language — Simple frameworks everyone uses under pressure.

How We Support the Swan Ecosystem

Decorum Center™ trains the people who run Swan Refuge. We don't manage money or properties — we teach the behavior, emotional stability, and communication skills that keep the entire universe human-centered, respectful, and functional.

Experience & retreat teams
Consulting & leadership divisions
Creative & design teams
Service & home support teams
All Swan customer-facing roles
Internal leaders and operators

If someone carries the Swan standard, Decorum Center trained them.

Decorum Center™ is the behavioral and leadership school of Swan Refuge.

It teaches how to communicate, regulate, lead, and show up with maturity.

Inspired by Grandma Grace, our world isn't just operational — it's grounded, safe, and emotionally intelligent.